We understand that there are times when our product doesn’t work out. Please read the below information regarding our return and warranty policy.
For discrepancies not related to damaged, defective or wrong item, the customer must contact Maverick Advantage (317)678-8922 within seven (7) days of receipt to get a RA# (Return Authorization Number). No returns will be accepted after 14 days of receipt. Customers have 14 days from receipt to return items prior to use. The RA# must be written clearly on the outside of the box and a copy of the invoice and letter of explanation placed inside. Returns will not be processed without a RA#. There will be a 20% restocking fee for the authorized return of new products. All returned items must be in new condition and in their original packaging in 100% resalable condition, or we may refuse to issue credit. The customer is responsible for any and all return shipping charges unless we shipped an incorrect, damaged or defective item. Shipping fees are not refundable. We may require additional information to process a return, including pictures, shipping information, etc.
In the event of a free shipping promotion, any return that causes the order to fall below the free shipping minimum will result in a $9.95 charge which will be deducted from the refund amount.
Sorry, no returns on discontinued, closeout, custom, or electrical components (flasher relays or led lights for example).